Vincent was very attentive to my preferences and gave many great ideas regarding the layout of the house and the incorporation of certain features so that parts of the house would stand out. He understood the need of following the theme I wanted and yet gave functional ideas that help enhance our day to day living. Top marks for customer service!
I was referred to Vincent by a friend who had engaged his services for his home reno. We already knew what we wanted in mind for our home so we explained to Vincent what we wanted during our first meeting. We also informed him of our budget. We were very pleased and impressed that Vincent was able to meet what we want within our budget! Vincent also came up with very smart and practical suggestions too for the house. His contractors (carpenter and electrician) were also very nice and patient in explaining to us the details. On to the project itself, everything was smooth and very quick. Since Vincent kept us updated on the progress promptly, we didn’t have any chasing up to do. The reno was completed within the stipulated time frame. We highlighted a few things to touch up during our walk about with Vincent and his contractors were able to rectify any issues very quickly. Vincent also pays a lot of attention to detail and has a keen eye on design. Overall we are very happy with the outcome of our home and big thank you to Vincent. We will definitely recommend Vincent to our family and friends.
After a comprehensive research and reading the countless positive reviews, it did not take us long to settle on The Interior Lab. Hiring Interior Lab as our preferred designer to renovate our kitchen was a decision that we didn’t regret at all to date. Ms Suki was our assigned project coordinator and she was a superb, reliable and professional designer who knew her stuff. From the initial consultations to the culmination of the project, the essence of commitment, dedication and sincerity of this team was felt throughout. We had a vision for our kitchen which Suki was able to capture and put it to paper. We always had a productive and meaningful consultation. She is patient with great listening skills, detail oriented and respectful. We had millions of questions and concerns which Suki took seriously and answered them promptly as well as giving her opinions and suggestions. She would also challenge us to reconsider our choices by giving us a different perspective, a skill that we greatly appreciated. She was extremely knowledgeable about the products/services and the materials available. During the course of the renovation, our family had to travel and one of us had to work. However, Suki took the responsibility to oversee the entire process, house visits and sent us videos as well as images. She kept us up to date with the progress of the renovation as well as the delivery of the fittings or appliances. Her attention to details and timely follow-ups gave us the peace…
Consulting Matty from day 1 of my renovation journey has been a bliss. Besides providing professional help, she is always on task with deadlines. The wealth of knowledge she has allows me to rethink some of my choices. As someone who is approachable and dedicated, I am blessed truly to have engaged her as my ID. There is no hard selling nor was there delay when I require post-sales services. My first experience engaging her with my house interior will certainly have me coming back to get hold of her should I require future interior design services. Every guests that step into the house is in awe of the simple yet high-quality workmanship. More importantly, she holds high regards for her clients based on the due respect she gives at all times. Well done, Matty and kudos for the awesome and immaculate job for my abode which now has a new life altogether.
It has been great working with Matty Tan as my interior designer and project manager. Her experience with materials and design greatly helped to ensure the longevity and practicality of the designs while achieving my style/requests/ideas. She was also very patient with going through my concerns and questions with all the different material/design choices and giving an honest and balanced opinion. Matty also kept us up to date on the progress of the renovation, including the timeline when the appliances and fittings need to be decided/delivered. Her attention to detail and timely follow-ups and updates allow me to quickly resolve any unexpected issues without having to compromise heavily on the design/brief. I was also able to make changes during the renovation without having to keep renegotiating the quote. One area of improvement would be to have a wider range of material/fitting choices for the specific style that I was looking for (without me having to source them myself). All in all, I am very satisfied with the design and renovation result.
I would like to share my experience with my ID Mabel. My husband and I are very happy and satisfied with her service. The first meet up with her was wonderful, and knew that she was the ID we wanted as we could really clicked. She replied to our queries very promptly. She totally understand what design I preferred and therefore, processes and decisions were all done very quickly as she will give us advices. The renovation process was also completed quite smoothly. We totally enjoyed this renovation journey with her, as we gained a new friend along this journey. We will definitely recommend her service to my other friends! 🙂
Our ID Suki was very patient, full of ideas, professional and knows our needs and theme. She responded to any feedback for items and work done by contractor promptly. Contractors engaged by her were very good and professional. We will definitely recommend Suki to our friends and relatives who need renovation advised. We have our dream home. Thanks to TIL and Suki personally.
My husband Andrew and myself had first worked with Freddy seven years ago for our house and we were totally impressed with his creativity and confidence in designing our dream home. Indeed it was easy to work with Freddy and deadlines were dutifully met. We came back to Freddy once again for our next home. There wasnt even a second thought for another ID candidate. This time Freddy updated us spontaneously of all the latest interior design work which is a testimonial of his vast experience and due diligence. His proposal was immediately accepted without further hesitation. His eye for details and creative solutions to get things around simply made you feel that nothing is impossible. Above all, what touches us most is his sincerity in undertaking his job. He treated every renovation work like renovating his own house by sharing with us practical tips. We are certain that many of his clients feel the same way too. Thus, if anyone is looking for a dream home, we strongly recommend Freddy as the sole candidate. He is easy going, humourous and ingeniously creative that will totally transform your renovation experience into a breeze with breathtaking moments. The Interior Lab is the only choice if you wish to realise your dream home within any budget indicated. The team led by Freddy truly delivers creativity with practicality yet not compromising aesthetically. We had an easy time with Freddy and sincerely hope you can enjoy such positive experience like us too!
Suki was our contact point and by the time project ended we had so much trust in her. I still call her and she guides me for all the issues. Partnership for life I guess
We are very glad to have Yen as our ID for our first home. Throughout the whole renovation process, Yen was very professional and gave practical ideas whenever we were unsure of the home designs. As we have hectic schedules, we entrusted Yen to make the decision on the colour scheme and materials for the renovation and she has made our lives so much easier without having to stress over the renovation process. She was able to deliver what she promised promptly and met our expectations. Thanks Yen and team for making our home a cosy place to live in.
Overall experience with TIL had been positive. Though there had been some occasional hiccups, Yen was on top of the entire project. She is extremely resourceful and managed to get our renovations completed in a timely manner. They understood the designs/styles that we like and delivered what they promised. We absolutely love the finished product.
My wife and I decided to engage Roy for the renovation of our 4-room resale flat as we felt he was the most flexible to work with. Roy gave great design inputs especially on the overall colour coordination and we are glad that everything turned out to be as what we had expected. He was also very accommodating and attentive to our requests during the renovation process where even minor hiccups were dealt with promptly. And most importantly, the workmanship is of top quality particularly on the carpentry, tiling, flooring and electrical work. So, I would like to thank Roy and TIL for giving us such a cosy place where we look forward to go home to everyday.
We had a great experience with The Interior Lab (TIL) from initial consultation to the handover of the entire project. We were assigned Suki Gan as our main interior designer / coordinator to revamp our 4-room resale flat and her sincerity towards the project was felt from beginning all through till the end. Suki was able to help us effectively with space planning – she had many ideas with regard to dealing with the space constraints without compromising on style / design while still being able to accommodate to our lifestyle needs. Overall coordination with the sub-cons were also great where she was able to ensure quality work delivered by them. She was also able to communicate effectively with them & prompt action was always taken when small ad-hoc hiccups (eg: a loose screw / minor paint stains) occur along the way. Rectification was always done within a day or two. The boss of TIL was also very helpful when it came to permit applications & we could feel the entire team’s sense of ownership towards the project. We barely had to go down to assess the site & could entrust everything to the team until completion. Would recommend to fellow couples / families who lead very hectic lifestyles and barely have time to manage home renovation matters.
From the first meeting, Yen is very friendly and has very good ideas about how and where things should be placed. She gave very good and practical advices which we appreciated. During the reno, she made sure things went smoothly despite the short time frame given. Took us shopping to get lights and all other appliances too.
My wife and I are very satisfied with Yen’s ability to meet all our expectations and requirements. During our first consultation, she was able to understand what we wanted for our house even though we didn’t have a very well-defined idea. We could trust her recommendation in selection of materials and design. She is also able to deliver what she promised, promptly. She has a very good after-sales service attitude as well. We are very glad and thankful to have chosen her as our ID.
“The measure of a man is not how he acts when things go smoothly, but how he acts when he is challenged,” The above Quote aptly described the level of professionalism and commitment demonstrated by Yen and her team, when we were under pressure to move out of our rental premise. Yen was able to manage the tight deadline whilst balancing our varying requests and aspirations. The proposal ensued fulfilled both the practical and aesthetic aspects of our renovation. We must highlight that as we were saddled with work and packing, it was truly assuring to have Yen monitoring the renovation progress, even when she was away on company trip. After meeting various ID companies, we have choosen Yen after a good exchange session in our first meeting. Yen is indeed a gem which is much needed in this industry.
Yen is a very experienced and capable ID. She was able to grasp the concept we had in mind quickly and delivered a design very much to our liking. During renovation works, she was very efficient and quick to come up with solutions for onsite issues that cropped up unexpectedly. She was also very responsive and prompt to answer any questions we had during the works. It was a pleasure working with her on our reno journey.
We were renovating an old condo but did not want to hack up everything, so it was not an easy project to pull off as opposed to a new apartment. Thankful that we had engaged TIL and Yen, our ID who is very experienced and has great flare for putting ideas together. She was unfazed by the many challenges of retaining old and incorporating new, and works hard to come up with innovative solutions without making us spend more money. She also selects contractors who are very professional tradesmen in their fields with high great standards. Suki, our project coordinator, takes the demands of handling myriads of details in her stride, and is always responsive and accommodating. Best of all we had a lot of fun and that’s taking a lot of the pain out of renovation. We would recommend Yen and her team.
We would like to give our most heartfelt thanks to our Interior Designer, Jin Loh. From start/scratch to finish, he has been nothing short of being professional, responsible and honest. Of all the past ID(s) we have met and came across, Jin have gotten me and my wife’s trust through his extensive knowledge (about almost everything technical relating to a house, no kidding) and creativity. Not only as an ID but also as a trustworthy person and potential good friend as well. We would proudly recommend him to our family & friends and would vouch for him personally for his services and creativity, making our house a masterpiece. Thank you again Jin, for everything you did for our house. We really appreciate all the effort you have given us. Side note: The Interior Lab (TiL) uses premium quality materials. The carpenters and electricians are exprerienced too. You pay for what you get at very reasonable prices. Your house/home is your sanctuary, quality matters. Highly recommended.
My sincerely apology to Mr. Jin Loh for taking so long to write my reviewed for your job well done! Lost all my pictures of my home when my laptop crashed sometime back and been flying in and out of town this whole year! I would like to convey my thanks and great appreciation to TIL and Jin for your excellent job done on my home. Jin is not just a great ID but most importantly is he listened and understand our needs and requirement as a customer. He designed and worked within my budget that I have given to him and he oversee the whole renovation process and his patient level is something that I really admired and appreciated! Thank you Jin for being such great ID to worked with and thank you and your team of contractors and workers that completed my home with 1st class workmanship. Till date almost a year had passed and my boys still mentioned about how beautiful our house is. I have also received endless compliments from family and friends on the great finishing and workmanship. Truly appreciated and you guys made me feel so blessed that I have made such right choice in choosing you and your company to renovate our home. Thank you guys!
Enjoyed a good experience with this Firm. Working with Suki was a pleasant experience. She was highly receptive to our ideas, and helping to bring our vision to reality. Renovation work was fast, and rectifications were performed quickly thanks to Suki’s prompt response and coordination.
Matty has been very patient and attentive to our needs and requests, willing to meet up with us multiple times when we have many queries regarding the renovation of the house. She is also able to note our various requirements (given that we consulted a geomancy master for colour schemes and design matters), and have it incorporated into the plan. Similarly, she addresses our need for more storage areas by putting together many design works that maximise space/storage. During the renovation process, it was fuss free. Matty handled the renovation process from beginning to end, and us being quite busy, did not have to attend to much. Simply put we left it in the hands of Matty and the house turn out fantastic. Not to mention that the entire renovation process (from handing over key to Matty and collection back from her) is only 3 weeks!
Our experience with Yen was a smooth journey. Yen contacted us through email after we had requested for quotations on RenoNation. We made an appointment with her and was impressed by her years of experience and advise given on our first discussion with her. It did not take long before we decided to have Yen work on our home. Through the 2-3 months of planning and renovation, Yen was always responsive and assured that we were kept updated on the progress of the renovation. She understood our requirements and ensured that our needs and wants of the design concept was met. At the same time, she offered us practical solutions when we were unsure of certain ideas and this was achieved through her years of experience in the industry. The workmanship offered on the project was excellent and rectifications were made promptly. We are thoroughly happy with our decision to have worked with Yen and The Interior Lab, as we have a wonderful home to live in now. Would highly recommend Yen and The Interior Lab to our friends for their renovation needs. Thank you Yen! 🙂
Our first impression of TIL was pretty good especially after a brief interaction with Yen, who eventually became our ID. There was positive vibes and chemistry between us. End result was impressive and satisfying. We received nothing but positive comments from friends and family towards our newly vamped up place we called Home.
Yen was very easy to work with and comes up with constructive ideas on how to improve on the designs and look I want. William is the project coordinator and the renovations could not have achieved the same results without his dedication to delivering good work, patience, attention to details and management of the vendors. I would recommend TIL to the home owners who pay attention to details and quality control.
Received many compliments from friends and relatives that the house is tastefully renovated – simple, yet elegant and functional to a great extent. Roy has great design sense, cleverly using simple design with good choice of colors that is suitable for my small living space to achieve a clean and elegant look.
The whole renovation process was very much hassle-free with Roy’s close supervision and regular updates. He is responsible, very responsive to all my enquiries and always ready to accommodate my requests. Overall, a job well done. Will definitely engage the team again.
Roy was selected because of his sincerity and trying his best to fit both our ideas within my budget. TIL workmanship was the best I’ve seen. Despite some hiccups along the way, it was a smooth renovation process and I would like to thank Roy for building my home.Roy was selected because of his sincerity and trying his best to fit both our ideas within my budget. TIL workmanship was the best I’ve seen. Despite some hiccups along the way, it was a smooth renovation process and I would like to thank Roy for building my home.
I am an architect myself, and was primarily looking for a project coordinator with design sense, and who has connections with good subcontractors. I’d interviewed over 15 firms, and it was Yen who impressed me the most with her experience, contacts and pricing. Amongst the firms I shortlisted, TIL’s quote was average. I had, however, seen the workmanship of the carpentry and tiling works at their other project sites prior to signing, and was satisfied that the slight premium was commensurate with the quality of work I would receive. While I had a clear idea of what I wanted from the beginning, Yen valued added by providing me with alternative points of view and practical suggestions along the way. Where variations resulted, it was done with a measure of give and take. My renovation is actually relatively simple in terms of absolute work, with minimal built-ins. The trickier part was in the coordination between the various trades – half of which were in TIL’s contract, the other half under me direct. I reckon that Yen would consider me a relatively challenging client, mainly because I am highly particular over certain things like alignment and detail. There were numerous times when I needed things refabricated or repositioned. Wherever it was technically possible to accommodate my requests, however, Yen and her subcontractors were always obliging. Their response and turn around time was also relatively fast. I appreciate their positive attitude, can-do spirit, and the pride that they each have in their work….
Eileen was very helpful patient and responsive to all our requests. She was always there for us.
I am looking for different look and feel for my existing house, so during the design phase i left Yen with the design. She is good in matching colour and choosing material. During the renovation, her workers are doing their job well without causing any issue to my neighbour and they are very friendly when my parent was there doing site visit. When things hippcup, Yen able to respond and resolve the issues within a shortest time without causing any delay.