Our ID, Alice from TIL, had been a wondrous help especially amid the current COVID limitations. Over and above this, we also had a tight timeline for our renovations due to the need to handover by second week of August (our renovation started in mid-June). Alice assured us that the timing will be nicely met and took the initiative to secure workers who are based locally. I cannot imagine if we were to be delayed due to the dynamic renovation workers’ situation. She even kept us constantly updated of the work schedule so we can still go about our daily lives with little worry. And back to the main issue. How was the reno and overall design? She gave us many ideas to work with and helped us identify that our home should be warm and cosy as our foremost consideration. She then added features to make sure the “warm and cosy” is not limited to the looks only. My two children are bringing their grandparents around enthusiastically with pride and joy when they come by should be able to speak volume of the work done. Being always cheerful and responsive made it an even memorable experience to have worked with her. Thank you Alice.